The daily backbone of the operation is live today; the internal panel, the supplier portal, the integrations and the reports all run in production.
Orders
Marketplace
Suppliers
AI agents
Shipping
Invoicing
Warehouse
One end-to-end platform for your e-commerce operation.
Novavio is the e-commerce operations infrastructure that unites product, order, marketplace, supplier, fulfillment, shipping and invoicing flows in a single platform. It removes the spreadsheets and manual checks in between.
Today
A separate panel for every marketplace
Spreadsheets for stock and pricing
Email and phone traffic with suppliers
Shipping labels on separate sites
A separate accounting program for invoices
Channel profitability only clear at month end
withOne panel, one data model
Product management (PIM)
Order management
Marketplace integration
Supplier XML & portal
Fulfillment & warehouse
Shipping & invoicing
Order managementMarketplaceSupplier XMLAI agentsFulfillmentShippingInvoicingWarehouse & 3PLReporting
01 — FAST INTEGRATION
The integration you request, inside in the shortest possible time.
This is where we are strongest: a request for a new marketplace, carrier, invoicing provider or supplier source does not wait on a roadmap for months. Because we work on a shared integration framework and a ready adapter skeleton, every new connection is a configuration we define rather than a project written from scratch.
Shared integration framework
Authentication, queueing, retries, error reporting and monitoring come ready with every connection. The only thing written is the service-specific part.
Ready adapter skeleton
There are templates for marketplaces, carriers, invoicing, warehouses and XML sources; a new service is a configuration we define, not a project from scratch.
AI-assisted mapping
Field and category mapping — the longest step in going live — drops to a matter of minutes with model suggestions.
Open API and documentation
Ready API documentation covering the product, stock, order and supplier endpoints sits inside the panel, so you can connect your own systems.
Request prioritization
You tell us what you need, and the scope and timeline become clear together — it never turns into a line item waiting on a roadmap for months.
02 — MODULES
All modules →What are we building?
Start with the layer you need. Every module works on its own, and together they share the same data model.
01Active
Product Information Management (PIM)
Manage your catalog, variants, attributes and content from a single source of truth.
- Product, variant, brand and category tree
- Attribute, image type and stock location definitions
- Image processing plus translation and banned-word rules
- Bulk upload and download via templates
02Active
Order Management
Collect orders from every channel in one pool and manage status and priority from a single screen.
- Omnichannel order pool
- Fulfillment and parcel-splitting rules
- Cancellation / return / exchange flows
- Items awaiting supply and the error queue
03Active
Marketplace Integrations
Synchronize listings, prices, stock and orders with marketplaces in both directions.
- Multi-marketplace connectivity
- AI-assisted category and attribute mapping
- Price and stock synchronization
- Error queue and automatic retries
04In minutes
Supplier XML Integration
Bring a supplier's XML feed in within minutes and let catalog and stock start flowing automatically.
- AI-assisted field mapping
- Category and brand matching
- Scheduled automatic sync
- Change and error reports
SUPPORTING MODULES
AI Agents
Leave category, attribute and content mapping to the agents; your team only approves.
Fulfillment
Connect order fulfillment, picking, packing and dispatch preparation into a single flow.
Carrier Integrations
Automate label generation, tracking and delivery status updates.
Invoicing Integrations
Bring e-Arşiv and e-Fatura processes inside the order flow.
Internal Panel
A single internal panel where every module is managed: orders, catalog, integrations, users.
Supplier Management
Keep supplier records, contract terms and performance in one place.
Supplier Portal
Give your suppliers a separate portal where they see their own orders, payments and requests.
Reporting & Dashboards
Turn sales, stock, channel and operations metrics into something you can decide on.
Warehouse Integrations
Connect to 3PL warehouse providers with stock, category and shipment matching ready to go.
Returns & Cancellations
Return acceptance, cancellation reasons and process tracking in a single flow.
03 — SUPPLIER XML
We bring a supplier's XML in within minutes.
There is no weeks-long development queue for adding a new supplier. You define the XML source, map the fields and start the sync. Catalog, stock and price data go live on the very first run.
URL or fileImage field mappingCategory tree matchingScheduled syncChange report
01
Define the XML source
Add the URL or file your supplier provides; the structure is read automatically.
02
Map the fields
Match the title, price, stock, barcode and image fields by dragging them into place.
03
Connect category and brand
Map supplier categories onto your own tree; do it once and it stays.
04
Start the sync
Scheduled updates kick in; changes and errors are reported.
Supplier PortalDemir Tekstil A.Ş.Pending · 24In progress · 8Shipped · 132
OrderProductDue
#TS-4412Knit sweater · Ecru · M (12 pcs)Today
#TS-4411Denim trousers · Navy (30 pcs)2 days
#TS-4409Basic t-shirt · Black · L (48 pcs)3 days
#TS-4404Coat · Khaki · XL (6 pcs)Overdue
Payout this month
₺ 486,240
Open support tickets
2
04 — SUPPLIER PORTAL
Let your suppliers work from their own screen.
A single recorded flow instead of phone and email traffic. Suppliers track their pending, in-progress and shipped orders from their own portal; they update stock and prices in bulk from a template, view their payment statement and open support tickets.
Order trackingBulk stock via templatePayment statementSupport ticketsTheir own API documentation
05 — AI AGENTS
We handed the hardest part of matching to the model.
Across supplier XML feeds and marketplace category trees, category, attribute and brand matching is the job that eats the most human hours. AI agents configured in the panel turn that step into mapping candidates: instead of matching from scratch, the team approves or corrects a candidate — and every correction improves the next match.
Field mapping suggestionsCategory predictionBrand normalizationAttribute extractionSelf-improving corrections
Mapping candidatesagent suggestion
urun_adi→Product name98%
kdv_dahil_fiyat→Sale price (VAT incl.)96%
ozellik / Renk-Beden→Variant · Color + Size91%
kat3 > Kadın Triko→Apparel / Tops / Knitwear74%
Rows with a low confidence score go to approval; once approved, the match becomes a permanent rule.
06 — REPORTING
Real cost per channel and per supplier.
Revenue on its own is not enough: once commission, shipping, returns and supplier cost are deducted, it becomes visible which channel and which product actually earns. Dashboards are filterable and reports can be exported.
Margin by channelProduct cost reportSupplier account statementCarrier transaction reportExcel export
Channel performanceLast 6 months
Revenue (6 mo)
₺ 42.8M
Net margin
18.4%
Return rate
6.2%
MarAprMayJunJulAug
Net profit Revenue
07 — INTEGRATIONS
Services we work with
Every service on the marketplace, platform, carrier, warehouse and invoicing side is managed through the same integration framework — one connection model, one panel. If you need a service that is not on the list, we add it in a short time.
Shopify
PTS
ParkPalet
eLogistic
MARKETPLACEPLATFORM & HUBSHIPPING & DELIVERYWAREHOUSE & 3PLINVOICING & ACCOUNTING
If you use integrations that are not on the list, we integrate them on request and make them ready for you in a short time.
08 — ROADMAPLive In development Next up
What is here now, what is next
Our own warehouse management (WMS)
Rack and location-based stock management, counting and picking optimization are in development; today they are covered by our 3PL integrations.
New marketplace and provider connections
Requested marketplace, carrier and invoicing providers are being brought live one by one on the shared integration framework.
Let's build your operation together.
Tell us about your current channels, your number of suppliers and your daily order volume — and we will work out together which module is the right place to start.